WP161 | How Vicarious Trauma Impacts our Work with Jenny Hughes, PhD

As a therapist and group practice owner, I know firsthand how the work we do shapes us. The stories we hold, the crises we navigate, and even the simple act of showing up empathically day after day can impact our emotional and spiritual health. That ongoing impact is called vicarious trauma, and it plays a bigger role in our work—and our leadership—than we often acknowledge.

In this episode, I’m joined by Jenny Hughes, PhD, a licensed clinical psychologist who specializes in trauma and PTSD and supports helpers and healers through these exact experiences. Jenny offers such a compassionate, grounded perspective on what vicarious trauma looks like, how it shows up in our bodies and businesses, and why it’s something we all encounter as clinicians. She also introduces the beautiful idea of vicarious resilience—the glimmers of hope and connection we receive from doing this work.

We also talk about how faith, community, and honest conversations can help us lead from a place of clarity instead of overwhelm. Whether you’re a solo practitioner or running a growing group practice, this conversation will give you language, tools, and encouragement to navigate the emotional weight of this work with more intention.

This conversation is full of insight, encouragement, and practical wisdom for anyone doing the sacred work of helping others heal.

What Is Vicarious Trauma Really?

Vicarious trauma is the emotional residue that builds up when we empathically engage with others’ pain. It’s not the same as burnout, and it’s not a sign of weakness. It’s quite literally part of the job. When we sit with clients in their darkest moments, our hearts can absorb pieces of that experience.

Jenny put it so clearly: “We can’t walk through water without getting wet.”

Many of us were trained to avoid vicarious trauma—as if we could. But the truth is, we need to name it, normalize it, and create space to process it. Otherwise, it spills into the way we supervise, respond to team concerns, and lead our practices.

The Other Side: Vicarious Resilience

Before this conversation, I had heard the term “vicarious resilience,” but Jenny made it come alive for me. It’s the opposite of vicarious trauma—those moments of hope, connection, or gratitude we absorb from our clients.

Maybe it’s the way a client shares a breakthrough…

Maybe it’s the courage you witness in the room…

Maybe it’s the reminder that God is still healing and restoring, right in front of you.

Those glimmers matter. And when we learn to notice them intentionally, they become a source of strength and renewal.

A Moment God Used to Speak to Me

At the Wise Practice Summit this year, I had a moment during prayer that really shaped this episode for me. God brought to mind the image of Moses coming down from the mountain—full of clarity and direction—only to find chaos and distraction among the people he was leading.

How many times as practice owners have we felt that?

How many times have we sensed God’s direction, only to look around and feel misunderstood or overwhelmed?

Leadership is beautiful, but it can be heavy. And when we layer vicarious trauma on top of that, it becomes even more complex. That’s why we need grounding, support, and honest conversations.

Why This Matters for Group Practice Owners

If you lead a team, you’re holding:

  • Your clients’ emotional weight

  • Your clinicians’ emotional weight

  • The administrative struggles

  • The financial responsibilities

  • And the spiritual discernment that comes with shepherding a mission

It’s a lot.

Jenny reminded me that naming these realities with your team is not weakness—it’s leadership. When your clinicians know it’s safe to talk about their own vicarious trauma, your entire practice becomes healthier, calmer, and more cohesive.

We Can’t Do This Alone

Whether you’re a solo practitioner or running a group practice, you need community.

You need spaces where you can be honest.

Where you can be human.

Where you can be supported, not judged.

That’s why I’m grateful for communities like Brave, and why I’m so passionate about the Wise Practice community as well. We are not meant to carry this work alone.

Final Thoughts

My hope is that this conversation encourages you to pause and check in with your own heart. How is the work affecting you? What support do you need? Where can you create more space for vicarious resilience?

We lead best when we allow ourselves to be human. And God meets us right there—in the middle of the mess, the ministry, and the mission.

If you haven’t listened to the episode yet, I encourage you to give it a listen. It’s a powerful reminder that caring for ourselves is not a luxury. It’s part of our calling.

Jenny’s Resources

Website

Instagram

Facebook

LinkedIn

TikTok

YouTube

Free Vicarious Trauma Tracker

The BRAVE Trauma Therapist Collective

Links and Resources

Join the Wise Practice Membership Community

Learn More about Wise Practice Consulting

Connect with Wise Practice on Instagram

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Check out all of the podcasts on the PsychCraft Network

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WP162 | Creating a Practice That Changes You with Shelby Rhea Miller, LPCC

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WP160 | How to Improve Self-Awareness in Leadership - Live Consulting with Anna Sasser-Christian, LCSW